Overview

This Privacy Policy describes how Icone Home Pro, Inc. (“Icone Home Pro,” “we,”) collects, uses, and shares information about you. This Privacy Policy applies to personal information we collect when you access or use our websites, mobile applications, telephone service or other platforms or properties (the “Properties”), use our products and services (individually and collectively with the Properties, the “Services”) or otherwise interact with us. This Privacy Policy also applies to personal information we collect from other sources, including Icone Home Pro parent company and direct and indirect subsidiaries (each, a “Icone Home Pro”) and third-party providers of home-related products and services arranged through the Services (“Professionals”).

By "personal information," we mean information that uniquely identifies an individual, such as your name, email address, or government-issued identification number (such as your driver’s license number or social security number); your unique financial information, such as your credit card number; and information that we link to your unique identifier(s) or unique financial information. If information is de-linked or de-identified, we do not consider it to be personal information. For example, your postal address would not be personal information if it were included in a list of addresses without names or other unique identifiers. Business information (such as the name of a business or the business address or phone number) is not personal information.

References to Icone Home Pro (or “we”) also include companies providing services to Icone Home Pro, the Icone Home Pro Family Companies, and our business partners, to the extent that such parties are collecting, using, or sharing personal information for or on behalf of Icone Home Pro. This Privacy Policy applies to information collected by those companies only when they provide it to Icone Home Pro.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by posting the updated Privacy Policy on our website and updating the effective date at the top of this Privacy Policy. If we make material changes, we may provide you with additional notice (such as adding a statement to our website or sending you an email notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

If you do not agree with the terms of this Privacy Policy, please do not continue using the Services.

Information We Collect

Information You Give to Us

We collect information you provide directly to us. For example, we collect your name, email address and other information when you register for an account; make a service request (or, if you are a Professional, when you respond to a service request); make a purchase; request customer support; leave a review or about your experiences with Icone Home Pro, Professionals or users; otherwise upload, link or provide content that includes personal information (such as an inspection report); or subscribe to our promotional marketing programs. If you are a Professional, we collect government identification and other personal information necessary for background, reference or license checks and we collect information about your customers in connection with the services you provide to them through our platform.